Although McDonalds suffers criticism (unwarranted or not) for its product and entry level jobs, it is a company widely admired in the business world. And when McDonalds managing director in Ireland offers his views, they deserve attention. Yesterday the Sunday Business Post carried not one but two stories on McDonalds plans to expand their number of restaurants from 77 today. Their managing director, John Atherton, used one interview with the paper to explain that he and his franchisees are ready to move on four restaurants which would employ 250 people, not to mention various people needed to get buildings to an opening condition. His problems are to do with planning and developer delays. And on the developer side he is ultimately blaming NAMA. This entry examines if NAMA is resourced to deal with the monumental task of managing assets worth nearly €40bn.
Just to finish the McDonalds story, the Irish MD is concerned that developers are distracted with the NAMA process and may not have funds to complete developments in which McDonalds wants to operate. Of course no-one should be too concerned if there are delays to a development which might be 95% vacant when completed even if McDonalds lose out on selling a few burgers and shakes. On the other hand, if the delays are to feasible developments because of administrative or procedural delays at NAMA or because NAMA doesn’t have the quantity or quality of staff to deal with these matters then that is a more general concern.
It was on 23rd March, 2010 when Fine Gael leader Enda Kenny raised NAMA’s manpower resourcing in the Dail. How could NAMA operate with 65/70 people when Goldman Sachs, a company with a similar scale asset management operation needed 3,000 people. Unfortunately his question was part of a debate and was rhetorical and didn’t get an answer.
So what resourcing has NAMA? NAMA will have 100 employees at the end of December 2010. In addition according to Graham Emmet last week some 400 people are working at the banks on NAMA loans – that may be to do with due diligence at the moment but is likely to have some continuing element once the loans have transferred to NAMA but are administered by the banks. NAMA also gets support services from the NTMA (accounting, HR, IT and facilities). What I think is confusing at the moment is that NAMA has engaged on contract an army of third party service providers. However other than Capita, the firms employed are in the main only concerned with the acquisition of NAMA loans. And it is probably worth remembering that at this stage NAMA’s assets are loans and very little foreclosure activity has taken place. But there is a reason Goldman Sachs employ 3,000 people and to an extent in the early years NAMA’s assets are even more exotic than Goldman Sachs’s.
In short it is very difficult to see how NAMA with just 100 core employees can manage a €40bn portfolio of loans and in the near future a substantial amount of assets. So perhaps we can ignore McDonalds’s lone voice, authoritative as it is, but the McDonalds MD refers to other businesses waiting for NAMA to make up its mind and get on with its business of managing loans and assets. NAMA may have employed the best but there are only 24 hours in a day. Of course NAMA is concentrating on valuing and transferring the loans but it should be able to juggle the acquisition role with the management/disposal role and it seems that it is encountering delays.
So will NAMA employ more people or will complaints from various parts of the economy of delays at NAMA preventing employment and growth become a common occurrence?